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Terms & Conditions


As mentioned under Shipping Information in the order process - Due to the nature of shipping perishable stock with variable size & weight, orders require reviewing for freight cost quoting.  This freight cost will be added seperately to the total amount of any order.  No additional charges will be made without your approval. If you do not agree to the additional freight cost we will allow you to cancel the order and provide a full refund.


Correct address details including street numbers, names and area with postal code are essential for deliveries. Wrong delivery address will result in additional cost to you, if the delivery can not be made and is returned to us. In this case, you will be contacted by us for the correct address and an additional delivery cost will be charged to your credit card. Phone numbers are essential for deliveries to Rural areas. We can not guarantee delivery without a contact phone number.


Payment for your order will be processed before the delivery is made. If the payment is declined, the delivery will not take place.


Hear what others say

" I run a landscaping firm north of Auckland, and the staff and quality of product at The Plant Market were second to none in a recent commercial job. My clients were thrilled with the plants just as much as the sharp prices! "

Murray Slieght, Matakana